Terms and conditions

Online Shop Terms & Conditions

1. Company, contact

1.1    The online shop operating on the Internet at www.sdf-danceshop.com is run by Ing. Simona Brecikova – SDF, Orgovanova &, 911 05 Trencin, Slovakia.

1.2       The Customer may contact the entity running the online shop as follows:

– through a telephone contacts: +421 908 181 348, +39 320 905 66 30

– by e-mail to: info@sdf-danceshop.com

2. General rules of using the SDF online shop

2.1. The online shop may be used only by persons who are at least 18 years old.

2.2. Anyone under 18 may use the online shop only with the consent of their parents or legal guardians.

2.3. Anyone who registers and shops in the online shop gives their personal data and agrees to their processing by SDF on the terms as defined in the Privacy Policy .

3. Order placement

3.1.  Orders are accepted through www.sdf-dancewear.com.

3.2.  The products in the online shop are specifically marked. The website includes information about the features of the products and their prices.

3.  While ordering a product, the Customer selects it in a manner specific for that product, defining in particular its size, colour, and, if necessary, providing other specific information and the quantity of the ordered products.  

4. How to buy in the online shop – a detailed guide

4.1    Once the Customer chooses a product, the “Add to cart” icon should be clicked.

4.2       The product is moved to basket that becomes visible after clicking the basket icon in the upper right corner of the site. The Customer can go to basket by clicking the button, which activates a page displaying all the products in basket.

4.3       Selecting the “Order” option will launch a page where the Customer should enter data required for the transaction and shipment of the ordered products.

4.4       Select the shipping method and enter all the required details (including billing details, if necessary).

4.5      The Client places the order by clicking the “Finish Order” button.

4.6 After completing the order, the Client will receive an email containing the invoice requesting a direct bank transfer.

4.7     At any stage of the order placement, the Customer can cancel the order by discontinuing the ordering process and leaving the ordering website.

4.8     SDF may contact the Customer at the e-mail address or the indicated phone number to clarify any doubt, confirm the order placement or in any other matters connected with order processing. 

5. Prices

5.1       The prices in the online shop are stated in Euro.

5.2       The price of the product is increased by the shipping cost, which depends on the selected shipping.

5.3       The price specified on the site at the moment of placing the order is the final price, binding both upon the Customer and SDF. Once the order is placed, the price will not change, notwithstanding any price adjustments made by SDF and regardless of any special offers or clearance sale campaigns.

5.4       SDF reserves the right to change the prices of the products available in the online shop, launch new products, launch and cancel special offers on the shop’s websites or change them in line with the Civil Code and other applicable laws. 

6. Availability of the ordered products

6.1       All the products offered in the online shop are in stock, or may be pre-ordered.

6.2       In special cases, e.g. if many Customers order the same product simultaneously, the product may not be available. If this is the case, the Customer will be informed that the order cannot be processed.

7. Inability to process an order

If the order cannot be processed for any reason, the Customer will be notified via e-mail or phone about any order processing issues and possible solutions.

8. Shipping method and order lead time

Goods are shipped worldwide and are delivered via national mail service. Average delivery time for the international standard shipping (€15) is 5-15 days. Alternatively, courier service (€25) is delivered within one week in Europe.

9. Order payment methods

The only payment method is the direct transfer on the bank account, all details request for payment will be sent to the Client via email.

10. Sales contract

10.1    The information available on www.sdf-dancewear.com does not constitute an offer within the meaning of the Civil Code.

10.2     The Contract is entered into in English.

12. Shipping cost

12.1     Goods are shipped worldwide:

-The standard shipping in the area of Slovakia 5 €

-The standard shipping for only one piece of goods 10 €

– The standard shipping cost is 15 €

– The express shipping via courier is 25 €

13. Contract rescission

13.1     The Customer has the right to rescind the sales contract within 30 days without cause.

13.2     The right of rescission expires 30 days of the day on which the Customer came into possession of the products or a third party specified by the Customer and other than the carrier came into possession of the product.

13.3     To exercise the right of rescission, the Customer must submit a clear notice of rescission to SDF by e-mail to: eshop@sdf-dancewear.com

13.4     To make sure that the rescission deadline is adhered to, it is enough for the Customer to send the notice on exercising their right to rescind the contract before the expiry of the rescission deadline.

13.5     In the event of sales contract rescission, SDF refunds all the received payments to the Customer, including the costs of delivering a product without undue delay, and in no case later than 14 days after the date when SDF received the Customer’s notice on exercising their right to rescind the sales contract.

13.6     The refund shall be made using the same payment channel as was used by the Customer in the original transaction, unless the Customer has explicitly agreed to another solution. In any case, the Customer will bear no charges connected with that refund.

13.7    SDF may withhold the refund until it receives the product back or until the Customer provides a proof of sending the product back, whichever takes place first.

13.8.    Products shall be sent to the following address: Ing. Simona Brecikova – SDF, Orgovanova 6, 91105 Trencin, Slovakia without undue delay, and in no case later than 14 days after the date when the Customer informed SDF about exercising their right to rescind the sales contract. The deadline is met if the Customer sends the products before the expiry of the 14-day time limit.

13.9     The product must be returned at the Customer’s option at their own cost.

13.10   The Customer will be liable for diminished value of the product resulting from its being used otherwise than as necessary to determine the nature, features and functioning of the product.

14. Complaints

14.1      The sales involves new products free of defects. If the products have any defects, SDF shall be liable for the defects.

14.2     A complaint can be sent via email: eshop@sdf-dancewear.com or by post to Ing. Simona Brecikova – SDF, Orgovanova 6, 911 05 Trencin, Slovakia.

14.3    SDF shall examine the complaint within 14 days and shall inform the Customer about the outcome.

14.7     If the outcome of the complaint is positive, the Customer will be reimbursed for any reasonable costs of shipping the defective products to the online shop.

14.8     If the outcome of the complaint is negative, the goods will be shipped back to the Customer with a notice explaining that the complaint was deemed unfounded.

15. Order termination

The Customer may cancel the order by contacting SDF via email: info@sdf-danceshop.com

16. Miscellaneous

A proof of purchase is enclosed in the email and will be send to the Customer if requested.

16.1. Personal data processing

The Customer’s consent to SDF’s processing of personal data is voluntary but failure to grant the consent to the personal data processing makes it impossible to register and shop in the online shop. Any information about personal data processing is available in the Privacy Policy.

16.2. Personal data processing for marketing purposes

The Customer may agree to the processing of their personal data and entrusting of the data to a third party to receive commercial information from SDF e.g. about special offers.